Frequently Asked Questions

What is person-centred therapy?

Person-centred counselling, developed by Carl Rogers, is a humanistic approach to therapy that prioritises the individual's intrinsic worth and self-actualisation. It fosters a non-judgmental and empathetic environment, where the therapist, as a facilitator, actively listens and understands the client's feelings and experiences. This approach greatly emphasises the client's autonomy and capacity to make choices that lead to personal growth and healing. The therapist refrains from offering advice or interpretations and instead encourages self-discovery and self-acceptance. Person-centred counselling values the therapeutic relationship, trust, and genuineness, empowering clients to explore their emotions and find their own path to well-being.

What other types of therapy do you offer?

While I primarily practice person-centred therapy, I'm open to incorporating elements from various therapeutic approaches, such as CBT and creative therapies, to address the specific needs of each client. I firmly believe that there's no one-size-fits-all solution and that everyone has the potential to lead a meaningful and fulfilling life.

What to expect from the initial telephone call?

The call should last no more than 15 to 20 minutes. You’ll be able to explain briefly why you are seeking counselling. Also, allowing you to make sure you feel comfortable with me, and for me to ensure that I have the skills and expertise to support you.

What to expect at the first counselling session?

Keep in mind that the first session is mostly about information gathering and establishing a therapeutic relationship. It will include introductions, contracting and a chance to tell your story and explain the problems you’re experiencing. It is normal to feel nervous or unsure during this initial meeting, but over time, as you build trust and rapport with me, you'll likely become more comfortable and find the counselling process more effective. It is essential to be open, honest, and transparent during your first counselling session to ensure you receive the best support and guidance.

What can I talk about during the session?

You can talk about whatever you would like to discuss and are comfortable sharing. The person-centred approach is client-focused and non-directive. My role is to actively listen, show empathy, and create a nonjudgmental space for you to freely express yourself. The topics of discussion will vary from person to person, depending on your needs and concerns. I am here to support you in your journey of self-discovery and self-acceptance.

Confidentiality

All sessions are confidential however there are a few exceptions to this where confidentiality may need to be breached without consent:

• Where a client discloses the possibility of serious harm to themselves or someone else
• Where a client discloses something relating to an act of terrorism (The Terrorism Act 2000)
• Drug trafficking (The Drug Trafficking Act 1994)
• Money laundering (The Proceeds of Crime Act 2002 or the Money Laundering Regulations 2007)
• If the police require information about the driver of a vehicle at the time of an offence (The Road Traffic Act 1991)
• In the context of children and young people something relating to child abuse, neglect, and endangerment (The Children Act 1989)

What if I need to cancel an appointment?

If you need to cancel your session, I require a minimum of 48 hours notice; if you do not turn up or cancel your session there will still be a charge at the rate of £45.00

What platforms do you use?

For Telephone and Video sessions I use platforms such as Facetime, WhatsApp, Google Meets and Teams

Where is your counselling room?

My counselling room is located in the quite village of Caergwrle. It is on the main bus route between Wrexham and Mold, there is also free parking, as well as being only a short walk from Caergwrle and Hope train stations. It is a comfortable, relaxed and quiet space with lots of natural day light.

How much does it cost?

• Initial Consultation: I offer a free initial consultation either by telephone or video call, which lasts for approximately 15 to 20 minutes
• Telephone/Video Sessions: 50-minute one-on-one £45
• Face-to-face Sessions: 50-minute one-on-one £45
• Block Bookings: You can book a block of 6 sessions (10% discount) for £243 to be paid in advance and non-refundable (equivalent to a session rate of £40.50)
• I offer a discounted student rate of £35 per session for age 18 or over with valid proof of current student status

Are you a member of any professional bodies or organisations?

Yes, I am an registered member of the BACP (registration number 404714). This means that I agree to be bound by the BACP Ethical Framework for Counselling Professions and their Professional Conduct Procedure. Further information regarding the BACP can be found here: British Association for Counselling and Psychotherapy (bacp.co.uk)

Are you a qualified counsellor?

Yes, I am a qualified counsellor. I hold a level 5 diploma in counselling from Wrexham University, it is referred to as Dip HE in Counselling. I also complete regular continuous professional development (CPD) to ensure my skills and knowledge are kept up to date with the latest developments in counselling.

What is supervision in counselling?

In counselling, supervision is the process by which a counsellor employs the expertise of another counsellor or psychotherapist to evaluate how they are working with their clients. It is essential for a counsellor to ensure best practice throughout their career. The BACP mandates supervision to guarantee that a counsellor maintain current certifications and conduct their business in a morally and safe manner. A counsellor's professional and personal development in counselling includes supervision.

Do you attend supervision?

Yes, I attend regular supervision which is part of the BACP ethical framework and as a member of the BACP, I agree to engage in appropriate supervision for my practice. 

Do you have a DBS certificate?

Yes, I have an enhanced DBS certifcate which is clear.

Whats does DBS stand for?

DBS stands for Disclosure and Barring Service, the certificate will contain details of both spent and unspent convictions, cautions, reprimands and warnings that are held on the Police National Computer. A DBS check is an important safeguarding tool to ensure that an employee (whether employed or self-employed) is safe to carry out their role and does not pose a risk to their clients.

Do you have a privacy statement?

Yes, please click here to read the full statement.